Contact information
Contact Information – Urban Clay Craft
Effective Date: 28 August 2026
We’re here to help with your questions about products, orders, shipping, returns, refunds, and general assistance.
Get in Touch
Urban Clay Craft
📞 Phone: 8650280376
📧 Email: help@urbanclaycraft.com
Customer Support
For faster assistance, please include your order number when contacting us regarding an existing order.
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
We aim to respond to customer inquiries as soon as possible during our support hours.
Common Queries
You can contact us regarding:
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🛍️ Product information
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📦 Order status & tracking
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🚚 Shipping & delivery
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🔄 Returns & replacements
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💰 Refunds
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🏺 Damaged or defective products
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🤝 Business & wholesale inquiries
Urban Clay Craft
Crafted in Clay, Inspired by Life